Terms and Policies
Roqa, Inc.’s Roqa Credit Program For Customers
Last Modified: March 31, 2018
- Acceptance Of The Terms Of The Roqa Credit Program
- Joining the Roqa Credit Program Is Easy
To become a member of the Roqa Credit Program, you first have to be a registered user of the Service. Then you simply indicate your wish to join the Roqa Credit Program, and then follow the instructions to do so. Please note that the Roqa Credit Program is only available in the areas where the Service is available.
- Acquiring Roqa Credits
There are three ways to receive Roqa Credits. The first occurs when you recruit a restaurant to become a Roqa member (a “Member Restaurant”), the second arises when you simply dine at a Member Restaurant and complete the Process (as defined below), and the third occurs when someone dines at a Member Restaurant based on your review on social media regarding that restaurant. Each are discussed below.
A. You Must Be A Registered Roqa Customer To Receive Roqa Credits
The first requirement in acquiring Roqa Credits is be a registered user of the Roqa App (a “Roqa Customer”), which you satisfy by registering yourself via the Roqa App.
B. You Receive Roqa Credits By Recruiting Restaurants To Be Roqa Members
One of the easiest and lucrative ways to accumulate Roqa Credits is to recruit restaurants to become a Member Restaurant. Once recruited, so long as the Member Restaurant identifies you in its profile on the Roqa App as the “Recruiting Customer”, you will receive a percentage of all Net Amounts that the Member Restaurant generates from other Roqa Customers for one (1) year; wherein that percentage is defined and referred to herein as the “Recruiting Percentage”. Currently the Recruiting Percentage is set at one percent (1%) of the amount you or others spent at the Member Restaurant for the meal, minus all taxes, tip, __[credit card fee] __(the “Net Amount”). Both the Recruiting Percentage and the calculation of the Net Amount is subject to change by Roqa at any time, for any reason.
Thus, if you recruited a restaurant to become a Roqa “Member Restaurant” on April 1st, and one hundred (100) Roqa Customers ate at that Member Restaurant over the course of a year ending March 31st, and the Net Amount of each of those meals was $75, and the Recruiting Percentage was set at one percent (1%), so long as each of those Roqa Customers completed the Process (as defined below) Roqa will credit your registered account $75 over the course of that year (i.e., (100 Roqa Customers) x ($75 Net Amount per meal) x (1%)).
C. You Receive Roqa Credits By Simply Eating At A Member Restaurant
Another simple means for acquiring Roqa Credits is for you to eat at a Member Restaurant and complete the Process (making you the “Primary Customer”). The “Process” is completed when the Primary Customer carries out the following steps: (a) having a meal at a Member Restaurant; (b) taking a picture of your receipt from that meal; (c) uploading that receipt to the Roqa App while you are still inside the restaurant; (d) having that receipt accepted by the Roqa App; (e) entering a review of your meal on the Roqa App; and (f) ____ . After completing the Process, the Roqa App will credit your registered account with the Roqa Credits, wherein the amount of the Roqa Credits are determined by the percentage of the Net Amount that Roqa pays out for the Primary Customer dining events (the “Primary Customer Percentage”). Assuming the Net Amount of your meal was $100.00, and the Primary Customer Percentage is five percent (5%), the Roqa Credit is calculated by multiplying the Net Amount of your meal by the Primary Customer Percentage(e.g., $100.00 x 5.0%), which equals $5.00 in Roqa Credits deposited directly into your chosen account (e.g., your PayPal account) shortly after you complete the Process.
You should note that (a) Roqa Credits are only available through Member Restaurants; (b) meals you may have at facilities that are not Member Restaurants will not result in any Roqa Credits being awarded to you; (c) you must be physically inside the restaurant when you submit your receipt; (d) the location function on your phone must be set to “On” or “Active” when you submit your receipt so that the Roqa App can confirm you are within the restaurant that you are reviewing; and (e) ___.
D. You Receive Roqa Credits When People Dine At A Member Restaurant Because Of A Primary Review About That Member Restaurant That You Posted To Social Media
You will also receive Roqa Credits for the meals that other Roqa Customers have had at Member Restaurants as the direct result of your review on the Roqa App as part of completing the Process (making you the “Direct Reviewer”), so long as (a) those Roqa Customers identified you as the “Direct Reviewer” when they dined at that Member Restaurant; and (b) such meals occur within three (3) months of you posting that review to social media. Such a situation is referred to a “Direct Review Credit” because the primary Roqa Customer dined at that Member Restaurant as a direct result of your review. The percentage of the Net Amount that Roqa will pay to you for each Roqa Customer that dines at that restaurant as the direct result of your review is the “Direct Review Percentage”. Currently, the Direct Review Percentage is set at four percent (4%) of the Net Amount of a meal that the Roqa Customer purchased from that Member Restaurant; however, the Direct Review Percentage is subject to change by Roqa at any time, for any reason.
The Direct Roqa Credit you receive for completing the Process and directly causing another Roqa Customer to dine at that reviewed Member Restaurant is calculated as follows (a) assuming the Roqa Customer is eating at the Member Restaurant that you reviewed as part of completing the Process within three (3) months of your Primary Review; and (b) assuming the Net Amount of that Roqa Customer’s meal was $75.00; and (c) the Direct Review Percentage is four percent (4%), the amount of the Direct Roqa Credit that will be credited to your registered account is calculated by multiplying the Net Amount of the Customer’s meal by the Primary Review Percentage (e.g., $75.00 x 4%), which equals $3.00 in Roqa Credits. Thus, assuming you had registered your PayPal account with Roqa, once the Roqa Customer dines at the Member Restaurant based on your primary recommendation and has completed the Process, the Roqa App will send the Roqa Credits in the amount of $3.00 to your PayPal account.
E. You Receive Roqa Credits When People Dine At A Member Restaurant Because Of A Secondary Review About That Member Restaurant That You Posted To Social Media
The final means by which you can receive Roqa Credits occurs when (a) a Primary Customer dines at a Member Restaurant based on the review of a Direct Reviewer other than you; and (b) that Direct Reviewer originally dined at that Member Restaurant (and thus wrote that review) because of a review you posted to social media in completing the Process, which puts you as the “Indirect Reviewer.” Thus, when you have been identified as the original reviewer by the Direct Reviewer, and the Primary Customer completes the Process, Roqa will award you Roqa Credits based on the Net Amount of the Primary Customer’s meal, and the “Indirect Review Percentage”. Currently, the Indirect Review Percentage is set at three percent (3%) of the Net Amount of a meal that the Primary Customer purchased from that Member Restaurant; however, the Indirect Review Percentage is subject to change by Roqa at any time, for any reason. As with the operation of the Direct Roqa Credit, you will be eligible to receive the Indirect Roqa Credit for three (3) months from the date of your review of that Member Restaurant.
Thus, assuming you had registered your PayPal account with Roqa, once the Direct Customer dines at the Member Restaurant based on the Primary Reviewer completing the Process, and the Primary Reviewer identified you as the Secondary Reviewer, assuming the Net Amount of the Direct Customer’s meal was $75.00, and the Indirect Roqa Credit was set at three percent (3%), the Roqa App will deposit Indirect Roqa Credits in the amount of $3.00 to your PayPal account.
- Circumstances Out Of Roqa’s Control Will Not Result In Your Acquiring Roqa Credits
- Additional Terms and Conditions
Roqa reserves the sole right to suspend and/or terminate any Customer’s use of the Service and/or the Program, and such suspension and/or termination will not give rise to any relief, in law or equity, for you or to you. Such suspension and/or termination can arise for any reason, but includes by way of example only that (a) Roqa wishes to suspend its operation of the Service and/or the Program in either its entirety or just for a given Customer; and/or (b) in Roqa’s sole determination you are misusing the Service and/or the Program. Should Roqa offer or promote benefits pertaining to a partner operation, Roqa will not be responsible for either that partner’s operation of its service, or that partner’s participation in the Service and/or Program. You are solely responsible for any tax liability that may arise or be related to your participation in the Service and/or Program.
Any inquires you may have regarding the operation of the Service and/or the Program, must be submitted via email to firstname.lastname@example.org within seven (7) days of the occurrence of the event at issue, otherwise Roqa will not be able to respond accurately.